Transforming Industrial Leak Detection: A Strategic UX Audit for NL Acoustics
With a strong focus on user experience and a track record of delivering high-quality products, we were approached by NL Acoustics, a Finnish company known for its advanced industrial leak detection devices. NL Acoustics sought to enhance their product’s user interface and overall user experience to appeal to a broader market, including freelance professionals.
Our Work
Technology
Improve User-Friendliness
Make the device’s touchscreen interface and the web portal more intuitive and accessible, especially for users without specialized training.
Expand Market Reach
Attract freelance professionals who could purchase the devices and offer leak detection services to various industries.
Enhance Mobile Accessibility
Ensure the web portal is optimized for tablets and mobile devices, recognizing the need for portability in field operations.
The Process
The Insight
Proposed Changes
A Strategic UX Audit for Si2 & Acoustic Viewer
Deliverables
Positive Reception
The client was highly impressed with the depth of analysis and the strategic recommendations.
Value Recognition
They appreciated the shift from a technical interface to a solution that directly addresses their customers’ primary concern—financial loss from leaks.
Potential for Implementation
While specific follow-up actions were not detailed, the enthusiastic response indicated a strong interest in pursuing the proposed changes.
The Approach
